Effective Date: July 29, 2025
At Elesa Products, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.By using our website, you consent to the practices outlined in this policy.
1. Who We Are
Elesa Products is an online store based in Ontario, Canada, offering fashion, skincare, cosmetics, and jewelry.
Website: www.elesaproducts.com
Contact: ElesaProduct@gmail.com
2. What Information We Collect
When you interact with our website, we may collect the following information:
a. Personal Information
Full name
Email address
Phone number
Shipping and billing addresses
Order details
b. Payment Information
All payment data is processed securely via trusted third-party payment gateways (e.g., Stripe). We do not store or access your full payment card details.
c. Technical InformationIP addressBrowser type & version Pages visited Referring website This is collected automatically via cookies and analytics tools
3. How We Use Your Information
We use your data to:
Fulfill and manage orders
Provide customer supportSend transactional emails (order confirmations, shipping updates)
Improve our website and servicesSend promotional offers (only with your consent)
4. Cookies
We use cookies to enhance your browsing experience. These may store preferences, improve speed, or track how visitors interact with the website.
You can manage or disable cookies through your browser settings or via our cookie banner.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share data only with:Payment processors (e.g., Stripe) Shipping providers Analytics tools (e.g., Google Analytics – anonymized) Legal authorities if required by law
6. Your Privacy Rights (PIPEDA – Canada)
Under Canadian privacy law, you have the right to:
Access the personal data we hold about you Request correction or deletion of your data Withdraw consent at any timeFile a complaint with the Office of the Privacy Commissioner of Canada To exercise these rights, email us at: ElesaProduct@elesaproducts
7. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax or legal obligations).
8. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”
10. Contact Us
If you have any questions or concerns about this policy, please contact:Elesa Products
Email: ElesaProduct@elesaproducts
Address: 155 Joyce Ave, Welland, Ontario, Canada
Phone: +1 647-828-0474